Privacy Policy
Last Updated: June 12, 2026
1. Introduction
Welcome to the website of Dr. Sandip Kumar Chandra (Consultant Physician). Your privacy and confidentiality are of utmost importance to us. This Privacy Policy details how we collect, use, and protect your personal information when you use our website (drsandipchandra.com) and book appointments.
2. Information We Collect
When you request an appointment or enquire about services through our online booking assistant modal, we collect the following personal information:
- Name: To identify you as a patient.
- Age: To assist the physician with relevant clinical context for appointment planning.
- Phone Number: To contact you, confirm appointments, and initiate WhatsApp communication.
- Medical Concern (Optional): Any information you choose to provide regarding your symptoms or conditions to help us prepare for your consultation.
3. How We Store and Use Your Information
Your personal details are stored and processed using secure systems:
- Firebase Firestore Database: Your contact and booking information is saved securely using Firebase Services to allow the doctor's administrative staff to schedule and coordinate your visit.
- WhatsApp Redirection: After submitting your appointment request, you are redirected to WhatsApp to send a pre-filled message directly to our clinic helpline (+91 90516 55991) to facilitate quick booking.
We do not sell, rent, or trade your personal information. It is strictly used to process your appointments and answer medical or OPD queries.
4. Medical Confidentiality
Any clinical information you provide to Dr. Sandip Kumar Chandra's clinic is subject to standard doctor-patient confidentiality. The details are only accessed by the physician and authorized clinic staff directly involved in facilitating your medical care.
5. Cookies and Analytics
Our website may use standard tools and browser cookies to monitor website performance, load assets efficiently, and improve your navigation experience. You can choose to disable cookies in your browser settings if you prefer.
6. Security
We take technical and administrative precautions to protect your data from loss, unauthorized access, or disclosure. However, please be aware that no transmission over the internet or mobile communication is 100% secure.
7. Contact Us
If you have any questions about this Privacy Policy, your personal information, or wish to request data deletion, please contact us:
- Phone: +91 90516 55991
- Email: sandiprgkmch@gmail.com
- Address: Rabindranagar, Midnapore, West Bengal 721101 · Canal Circular Rd, Kadapara, Phool Bagan, Kolkata 700054